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Privacy Policy Lisa Hamilton June 25, 2025

Smart Power Tech Pty Ltd (“Smart Power Tech”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website or interact with our digital marketing platforms.

PRIVACY POLICY

1. What Information We Collect

We may collect personal information directly from you or automatically through your use of our website, social media channels, and marketing tools. This information may include:

  • Personal Information: Name, email address, phone number, business name, location.

  • Transactional Data: Purchase history, service inquiries, and order details.

  • Technical Data: IP address, browser type, device information, pages visited, referring URLs.

  • Marketing Data: Preferences, interactions with campaigns, and engagement with our digital content.

2. How We Collect Your Information

We collect information through:

  • Contact forms and quote requests on our website.

  • Newsletter sign-ups and event registrations.

  • Social media platforms (e.g., Facebook, LinkedIn, Instagram).

  • Cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel).

  • Third-party tools integrated into our marketing and sales platforms.

3. Why We Collect and Use Your Information

We use your information to:

  • Provide product information, quotes, and customer support.

  • Deliver and improve our products and services.

  • Send marketing communications, promotions, and newsletters.

  • Analyse user behaviour to enhance the website and marketing performance.

  • Comply with legal obligations or respond to lawful requests.

4. Disclosure of Your Information

We may disclose your information to:

  • Trusted service providers who help us operate our website, manage our marketing, or deliver customer service (e.g., CRM platforms, analytics providers, digital ad platforms).

  • Regulatory authorities if required by law.

  • Third parties in the event of a business transfer, merger, or acquisition.

We do not sell or rent your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, personalise content, and analyse traffic. You can manage cookie preferences in your browser settings.

We may also use tracking pixels in emails and on social media platforms to measure engagement and ad performance.

6. Marketing Communications

If you opt in, we may send you promotional emails, SMS messages, or display targeted ads through platforms like Facebook or Google. You can opt out at any time by:

  • Clicking the “unsubscribe” link in emails.

  • Replying “STOP” to SMS messages.

  • Adjusting your ad settings on relevant social media platforms.

7. Data Storage and Security

We store your information securely using Australian-based or trusted international data providers. Reasonable steps are taken to protect your data from loss, misuse, unauthorised access, or disclosure.

8. Access and Correction

You have the right to access the personal information we hold about you and to request corrections. To do so, please contact us using the details below.

Our website and emails may contain links to external sites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this policy from time to time. When we do, the revised version will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Smart Power Tech Pty Ltd
Email: support@smartpowertech.com.au
Website: https://www.smartpowertech.com.au